Our Experts

Jim Grogan Jim Grogan
vice president, consulting product development
SunGard's availability services
jim.grogan@sungard.com

Jim Grogan is vice president, consulting product development for SunGard Availability Services. Mr. Grogan joined SunGard in 1989, and has nearly 30 years of experience of technology R&D and operations management ranging from healthcare automation to inventory automation and financial services. Mr. Grogan has been involved in the integration of business continuity into business process management and with the impact of information security on data center and business operations. Mr. Grogan is a certified information security manager and a member of ISACA and Infragard.

Jim Grogan is an expert in information technology resilience, business continuity and information availability. He focuses on the critical business process issues that are supported by automation. Mr. Grogan supports the development of new consulting services leveraging the experience and expertise of the 200+ members of the SunGard Availability Services professional services team. In this role, Mr. Grogan examines all aspects of system architecture, software development and information security as they relate to business continuity.

Commentary

Organizations today are more dependent on information systems and automation than ever before. Business automation enables enterprises to operate in a “lean” environment, but while these efficient models enhance the profit potential of organizations, they also inherently raise the impact of a technology failure. As the regulatory climate becomes more stringent, and as organizations shift their focus from preparing for rare “catastrophic” events to more frequent operational impacts, a holistic view of enterprise resilience is essential. Managing operational risk, whether within a traditional supply chain or for businesses in the “knowledge economy,” requires a careful assessment of business risk, an understanding of the new threats organizations face today and the alignment of business goals with strategies that protect critical automation systems.